GE Range JB700SJSS Owner’s Manual & Troubleshooting Guide

The surface units may not be maintaining a consistent temperature due to improper cookware being used. In some areas, the power supply voltage may also be low. Ensure you are using pans that are flat and match the diameter of the surface unit selected. Covering the pan with a lid can help achieve the desired heat. Consult the manufacturer documentation for specific cookware recommendations.

A potential cause for surface units not functioning correctly is a blown fuse or a tripped circuit breaker in your home's electrical system. It is also possible that the cooktop controls are not set correctly for the unit you are attempting to use. Verify that the correct control is set for the surface unit you are operating. If the issue persists, refer to the official guidance for fuse replacement or circuit breaker reset procedures.

The surface unit may appear to stop glowing when a lower setting is selected because the unit is still on and hot. This is a normal operational characteristic as the element cools. The temperature limiter may cycle the surface units off for a time if the pan boils dry, is off-center, or if there is no pan on the unit. For detailed information on temperature regulation, consult the diagnostic reference.

Scratches on the glass cooktop surface are typically a result of incorrect cleaning methods being used. Cookware with rough bottoms or coarse particles trapped between the cookware and the cooktop can also cause these marks. Sliding cookware across the surface can also lead to scratches. To avoid this, use the recommended cleaning procedures and ensure cookware bottoms are clean and smooth. Refer to the manufacturer documentation for detailed cleaning instructions.